QUESTIONS & ANSWERS
Practical answers before you start.
The questions clients and tool users ask most often, including the parts that are less convenient. If something is missing, ask us directly.
Working with JYI
What does JYI Solutions do?
JYI Solutions designs custom business systems, AI automation, digital commerce and system integrations. Work starts from how the business actually runs, then scope, price and delivery are agreed before it begins.
Who do you work with?
Small and mid-sized Canadian businesses, including renovation and trades contractors, cleaning and home-service teams, food and wholesale suppliers, beauty and wellness studios, and associations.
Do you work outside Toronto?
Yes. JYI Solutions is based in Toronto and serves businesses across Canada through remote collaboration.
How do projects start and what do they cost?
A free 30-minute conversation, then a written scope and quotation. Nothing starts until scope and price are agreed. Package prices are published; custom systems are quoted per project.
Do you work with our existing tools?
Yes. We can work around an existing website, CRM, calendar, inventory, email or payment workflow instead of replacing it.
Can you build an AI assistant?
Yes, when the assistant has a defined job such as qualifying leads, answering common questions, preparing documents or helping schedule appointments. We do not sell a general-purpose chatbot.
Websites and packages
What is included in a website package?
A bilingual website, inquiry form, quote workflow and client follow-up. The renovation, cleaning, food and wholesale, and beauty and wellness pages list what each industry package includes.
How long does a package take?
The industry packages are built to launch in one to two weeks. Custom systems are scoped separately because the work depends on the existing process and integrations.
Do we own the website and its content?
Ownership and third-party terms are confirmed in the applicable agreement. Your business content remains yours; hosting and third-party services are described in the quotation.
Can the site be bilingual or trilingual?
Yes. The public JYI site is published in English, French and Simplified Chinese. Client projects can be bilingual or trilingual depending on the audience.
What do the packages cost?
Published launch pricing is setup CA$880–2,680 (standard CA$1,200–3,800) and hosting and care CA$590–2,990 per year. The exact scope and price are confirmed in a written quotation before work starts.
Tools and data
Are the web tools free?
Most are free and run entirely in the browser with no account. PDF & Document OCR includes a free preview page, then charges CA$0.08 per successfully parsed page for full parsing. Each tool page states its own terms.
Do the tools upload what I enter?
Browser-only tools send nothing to a server. The AI visibility checker fetches the public URL once and does not store or log it. PDF OCR processes small files in memory and temporarily stores larger files in private R2, deleted after parsing; JYI keeps no copy of the file or result.
Is the output legal, tax or immigration advice?
No. The calculators and the AI form filler are preparation tools. They help organise information, but a qualified professional should review anything used for a legal, tax, immigration or insurance decision.
JYI AI platform
What is JYI AI?
JYI AI provides published AI models through one OpenAI-compatible API, with a model catalogue, reference rates, prepaid credits and developer documentation.
Is the API OpenAI-compatible?
Yes. The gateway implements /v1/models, /v1/chat/completions, /v1/responses and /v1/requests/{id}. Responses history, previous_response_id and background jobs are not supported, and other OpenAI endpoints return 404.
How does billing work?
Accounts use prepaid credits. The gateway reserves credit before forwarding a request and settles against reported usage; reference rates are in the model catalogue and the billing ledger is the settlement record.
How do I get access?
Create or sign in to a JYI account, then use the console for the gateway base URL, published models, API keys and usage. Availability can depend on the account’s approved access.
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