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Solution type · Business system + website
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Lenan International

Wholesale operations platform with a bilingual public website

Homepage snapshot captured:
Lenan International: homepage content detail
Homepage content detail
Lenan order, store inventory and fulfilment workflow
Lenan order, store inventory and fulfilment workflowScroll or use the Left/Right Arrow keys to follow each step. Submitted stocktake orders join the regular fulfilment queue. This is an illustration, not an operations-system screenshot. PEOPLE: Submit order. Customers order in the portal; staff can also enter an order for them. SYSTEM: Validate order. Check customer, store, product, unit, price and credit. Priced orders post to receivables. PEOPLE: Prepare order. Staff process the confirmed order and mark it ready to ship. PEOPLE: Ship and deliver. Staff mark the order shipped, then delivered. PEOPLE: Record payment. After delivery, staff enter full payment; the system closes the receivable. Store count and replenishment route: PEOPLE: Count store stock. Staff scan barcodes or enter counts for one location. SYSTEM: Save count. Record quantities observed in this store count. SYSTEM: Suggest top-up. Compare the completed count with target stock. PEOPLE: Review replenishment. Staff review the lines and submit a separate order.LENAN / OPERATIONS MAPWORKFLOW ILLUSTRATION · STAFF ACTIONS SHOWNORDER TO DELIVERY AND COLLECTION01 / PEOPLESubmit orderCustomers order in the portal;staff can also enter an order forthem.02 / SYSTEMValidate orderCheck customer, store, product,unit, price and credit. Pricedorders post to receivables.03 / PEOPLEPrepare orderStaff process the confirmedorder and mark it ready to ship.04 / PEOPLEShip and deliverStaff mark the order shipped,then delivered.05 / PEOPLERecord paymentAfter delivery, staff enter fullpayment; the system closes thereceivable.STORE COUNT TO REPLENISHMENT ORDER01 / PEOPLECount store stockStaff scan barcodes or enter counts for onelocation.02 / SYSTEMSave countRecord quantities observed in this storecount.03 / SYSTEMSuggest top-upCompare the completed count with targetstock.04 / PEOPLEReview replenishmentStaff review the lines and submit aseparate order.

Scroll or use the Left/Right Arrow keys to follow each step. Submitted stocktake orders join the regular fulfilment queue. This is an illustration, not an operations-system screenshot.

For

Wholesale customers and internal order/operations staff

Business need

Customer orders, supplier purchase-order documents, product matching, inventory work and downstream order export span several steps and roles.

What it does

  • Public website and customer ordering portal
  • Purchase-order PDF parsing with staff review and product/unit mapping
  • Store stock counts, replenishment and returns workflows
  • Spire-format order spreadsheet export and a separate receipt queue

Project scope

Project scope covers a bilingual website, customer ordering portal, and workflows for order processing, inventory, fulfilment and receivables.

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How the work moves

  1. 01PEOPLESubmit orderCustomers order in the portal; staff can also enter an order for them.
  2. 02SYSTEMValidate orderCheck customer, store, product, unit, price and credit. Priced orders post to receivables.
  3. 03PEOPLEPrepare orderStaff process the confirmed order and mark it ready to ship.
  4. 04PEOPLEShip and deliverStaff mark the order shipped, then delivered.
  5. 05PEOPLERecord paymentAfter delivery, staff enter full payment; the system closes the receivable.
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